Authors list for the RSD2 Symposium Oslo 2013


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Manuela Aguirre UlloaPhD Fellow in Design, The Oslo School of Architecture and Design
Tutoring Systems Oriented Design MADes Studio, The Oslo School of Architecture and Design
Co-Organizer Systemic Design SymposiumPrevious: Service Designer, Mayo Clinic Center for Innovation.
Danielle AretsDanielle Arets is Associate Lector in the Lectoraat (Readership) Strategic Creativity. She also has a key role in communicating the knowledge that results from CRISP to creative industries and education. Danielle has a background in Cultural & Science Studies (University of Maastricht) and Media Studies (Aarhus University). She has a strong record in organizing debates for a widespread of public, educational and commercial institutes, and through this she strongly advocates interdisciplinary research and design. As Associate Lector and Knowledge Transfer Officer, Danielle aims to bridge academic and design thinking through strategic, creative tools and techniques and of course lots of debates.
Michel de BloisDr. Michel de Blois earned his Ph.D (Built Environment) at the University of Montreal. His research interests focus on innovation and unfold at the intersection between design, management, design thinking, systemic approaches and organization dynamic. He has presented over twenty communications and published in books and international journals. Prior to his academic carreer, Michel worked in various creative industries as a designer/entrepreneur, manufacturer, project manager and strategic design consultant. He is currently Assistant Professor et the School of Design, product design program, at University Laval, in Quebec City.
Ana Luisa Boavista Lustosa CalavanteAcademic Education: 2011 (in progress) PhD Student in Graduate in Engineering and Knowledge Management. Federal University of Santa Catarina, UFSC, Florianópolis, Brasil. From 1996 to 1999 – Master in Production Engineering. Federal University of Rio de Janeiro, UFRJ, Rio de Janeiro, Brasil. From 1986 to 1990 – Graduate Industrial Design. Federal University of Rio de Janeiro, UFRJ, Rio de Janeiro, Brasil.Professional Experience: since 2006 is TEACHER and RESEARCHER in Londrina State University, Center for Education, Communication and Arts, Department of Design, Course of Graphic Design. From 2000 to 2006 was TEACHER and RESEARCHER |University North of Parana, Multidisciplinary Center of Architecture, Art and Design, Course of Industrial Design.24 years professional experience, developing graphic designs, products and research. From 2004 to 2006, participated in the project development actions for the sustainability of the Indigenous People Kaingáng. Since 2007 is part of the basis / SINAES as Appraiser of College Courses. Since graduating seeks to participate in projects with social and cultural emphasis. Coordinates, since 2011 the research “Recovery and preservation of traditional knowledge”.

Affiliation: InSilico, Inc.



Andrew McColloughDr. Andrew McCollough is an expert in the realm of visual cognition, specifically how attention and memory are allocated in distracting or crowded environments. He has published in a number of journals and magazines ranging from Nature to Scientific American Mind, and has lectured at the Oregon Museum of Science and Industry, Pacific Northwest College of Art, the University of Oregon, and the Oregon Health & Science University. After a post-doctoral stint at OHSU, he left academia to co-found a software development and consulting company, InSilico Inc., in the Portland/Eugene area. He is currently applying his expertise to the development of tools that enable sense-making of big data and to the application of visual and cognitive heuristics in design and decision making.
Jenny S. DarzentasDr. Jenny S. Darzentas (BA, London, UK PhD City University, UK) is a Lecturer in the Department of Product and Systems Design Engineering ( of the University of the Aegean ( and lectures on Design for All; Information Design; Interaction Design; Communication Theory.Her publications cover subjects in Design and HCI (Human Computer Interaction), such as user needs for information; accessibility practices and policies; and educational requirements in these subjects.She has worked on many national and European funded projects, on library and archival programmes; online learning; on issues of accessibility; on personal profiles/device profiles aiming at seamless interactions.

Her current research interests focus on the questions about self service and accessibility, and the contributions of frameworks and methodologies from Systems Thinking to Service Design. A fuller Curriculum Vitae updated to 2012 is available at

John DarzentasProfessor John Darzentas (BSc Athens, MSc Sussex, UK, PhD London, UK) is Head of the Department of Product and Systems Design Engineering ( of the University of the Aegean ( has held academic faculty positions in universities in the UK and in Greece, and departmental headships, including Docent at the Abo Akademi, Turku, Finland, visiting Professor in the Department of Economics, University of Athens, and others.His research interests are wide ranging and include Systems Thinking and Systems Design; Service Design; Information Systems Design; Intelligent Systems And Decision Support Systems; Human Computer Interaction; Design for All; Learning Systems and Technologies, issues of Multi-Inter-Trans-Disciplinarity.

He is on the editorial board of a number of journals and has authored many papers published in books, journals and conference proceedings. He has served as Scientific Lead in more than 150 funded research programmes, both National and European.

A fuller Curriculum Vitae (updated to 2011) is available at

Emanuela DelfinoEmanuela Delfino graduated at Politecnico di Milano University with a thesis project focus on the design and implementation of a sustainable PSS in low-income context (Cape Town suburbs) in collaboration with the research group Design and Innovation for Sustainability (DIS) and Cape Peninsula University of Technology (CPUT). Since the past year she is tutoring for the courses Design for Environmental Sustainability and System Design for Sustainability at Politecnico Milano University and she is member of the research group DIS.
Jodi L. ForlizziAssociate Professor     HCII/School of Design    Carnegie Mellon University         Pittsburgh, PA 15213-3891
t 412.268.4869
f 412.268.1266I am an interaction designer and researcher and I hold a joint appointment in the Human-Computer Interaction Institute and at the School of Design. My research ranges from understanding the limits of human attention to understanding how products and services evoke social behavior, and I design and research systems ranging from peripheral displays to social and assistive robots and interfaces to control them.
Jose Rafael GonzalezDr. Jose Rafael Gonzalez D.  is a  Researcher, DiGD Research Group, Polytechnic University of Valencia, Valencia, Spain. Doctor by the Polytechnic University of Valencia, in the program of ‘Methods and techniques of industrial and graphic design’. Researcher and Lecturer. Master in Design, Management and New Product Development , Spain. Expertise on positions of research, development, innovation and technology transfer in different areas of knowledge. Experience in projects and frame conventions oriented to develop research in fields such as experience-driven design, emotional design, and value creation in the frame of open innovation and customer orientation through the analysis of key aspects such as: multidimensional communication, emotional factors, brand equity and customization.
Donald HarkerDonald Harker , MS in biology from University of Notre Dame. Adjunct Assistant Professor, Pacific Northwest College of Art, currently teach graduate courses on Institutional Design, Social Entrepreneurship, Design Thinking and Cognitive Biases, a seminar on the Nature of Epiphanies, and an undergraduate natural science course on Birds. Consultant on systems thinking and scenario planning.Contact: and US phone 541-263-1815.
Bernabé Hernandis O.Dr. Bernabé Hernandis O. is Full Professor and Researcher, Higher Technical School of Design Engineering DiGD Research Group, Polytechnic University of Valencia, Valencia, Spain. bhernand@degi.upv.esDoctor Industrial Engineer, researcher in the field of design and systemics, Director of the international network of design, and director of the journal ‘rDis’. Member of the Research and Design Management Group. Director of several doctoral theses and research projects in Latin America. Visiting professor at various universities in Latin America and various national and international publications in recognized scientific resources. Responsible researcher for numerous projects of research, development, innovation and technology transfer, sponsored by entities such as the Spanish Agency of International Cooperation for Development.
David IngDavid Ing is a past-president (2011-2012) of the International Society for the Systems Sciences. A resident of Toronto, Canada, he often lectures at universities in Finland, the UK, Japan and the U.S. He is completing a Ph.D. in Industrial Management at Aalto University, having been granted a Master of Management by the Kellogg School at Northwestern University, and a Bachelor of Commerce by the University of Toronto. He recently retired from IBM after a 28-year career, and is currently leading a small business focused on business process management in healthcare. David is an avid blogger at  , and can be contacted at .
Wolfgang JonasDr. Wolfgang Jonas studied naval architecture at Technical University Berlin and earned a PhD in engineering design and a Habilitation (teaching qualification) in design theory. Currently professor for “Designwissenschaft” at Braunschweig University of Art, Germany. Research on mobility topics, especially maritime mobility, and issues of Transformation Design. Wider research interests in Design and Systems Thinking and the concept of Research through Design.Prof. Dr. Wolfgang Jonas
Braunschweig University of Arts
Designwissenschaft / Design Studies
Institute for Transportation Design
Johannes-Selenka-Platz 1
D-38118 Braunschweig
+49 (0) 531 391-9074
+49 (0) 172 3210360

Peter JonesDr. Jones is associate professor at Toronto’s OCAD University, where he is a senior fellow of the Strategic Innovation Lab and teaches in the Strategic Foresight and Innovation MDes program. Peter is an innovation research consultant and founded the Redesign Network in 2001, now located in Toronto, to advance design and new practices in professions, organizations, and service systems. The Redesign Network conducts design and research studies to invent and mobilize strategic and service innovations. Peter has designed market-leading information services in healthcare, scientific, and legal practice, and advises organizations on service design, innovation strategy and competency building.Dr. Jones is author of Design for Care: Innovating Healthcare Experience (Rosenfeld Media), and previously We Tried to Warn You (Nimble Books, 2008) and Team Design (McGraw-Hill, 1998, self, 2002). Peter’s books, papers and online work are listed at .
Twitter: @redesign @globalagoras @designforcare
Zach KaiserZach Kaiser is an experience designer and educator. In May of 2013, he earned his MFA in design from the Dynamic Media Institute at the Massachusetts College of Art and Design. His research questions the meaning-making power that our culture has bestowed upon algorithms, advocating for a reshaping of technological mediation in learning experiences. Zach teaches in the Graphic Design department at the Massachusetts College of Art and Design, and is a partner in Skeptic, research, design, and development firm. When he isn’t designing, teaching, or bouncing around his studio to his newest musical composition, he can usually be found opining to the nearest passerby on why his hometown of Madison, Wisconsin is the greatest city in the world.
Dinesh KorjanPEDID-PD, NID Ahmedabad, India, 1983
Founder Partner, Studio Korjan,
Adjunct Faculty, IIT Gandhinagar, India |
Mark LeungMark Leung is the Director of Rotman DesignWorks
(, the Business Design Studio at the Rotman School of Management. He teaches business students and organizations how to innovate using design principles and practices. Mark has a Masters in Business Administration from Rotman specializing in strategy and innovation and a B.A.Sc. in Chemical Engineering from the University of Waterloo. Mark has worked with Fortune 500 companies, the public sector and SMEs to develop the mindsetand skills to solve wicked problems. Mark can be reached
Diala LteifDiala Lteif is an information and strategy designer with experience in visualization, community work and field research. Her interests orbit around design-led research, participatory methods, systems thinking and storytelling, all tools she uses to address pressing social issues and complex problems. She has an MFA in Transdisciplinary Design from Parsons the New School for Design. She is currently part-time faculty in the design department at A.L.B.A (Académie Libanaise des Beaux-Arts) where she teaches the global design studio to first year masters students. She is also a design collaborator at Mirada Madrid, a Beirut based strategic consultancy.
Sigrun LuråsSigrun Lurås holds the current position of PhD research fellow at the Oslo School of Architecture and Design, where she is part of the Ulstein Bridge Concept design research project. Lurås holds a Master in Industrial Design Engineering from Norwegian University of Science and Technology (NTNU) from 2005. Her previous experience includes 6 years of working as an interaction designer and human factors specialist at Halogen AS and DNV.

Contact info: sigrun.luras@aho.noBlog:

Harold NelsonDr. Harold Nelson is a visiting scholar in the School of Computer Science at the University of Montana. He was the 2009-2010 Nierenberg Distinguished Professor of Design in the School of Design at Carnegie Mellon University. He is a Senior Lecturer in the Graduate School of Business and Public Policy at the Naval Postgraduate School in Monterey, California. He was an affiliated Associate Professor in Mechanical Engineering at the University of Washington and has recently worked in research for the NSF funded center for Learning in Informal and Formal Environments at the University of Washington, Stanford University and SRI.He is a past-president and a trustee of the International Society for Systems Science. For over twelve years Dr. Nelson was the head of the Graduate Programs in Whole Systems Design at Antioch University. He is also the co-founding Director and President of the Advanced Design Institute, a not-for-profit. He is the owner of the design consulting firm, Harold Nelson, LLC. A licensed architect in California, Dr. Nelson worked for several years as an assistant regional architect for Region Five of the U.S. Forest Service.As a consultant, Dr. Nelson has worked with a variety of organizations, including: non-profits and corporations, state and federal agencies, international governments, and the United Nations, and continues to work as an educator, consultant, and researcher in the field of organizational systems design where he brings both design thinking and systems science to the study of organizations and innovation.

Dr. Nelson received his Ph.D. in Social Systems Design, graduating with distinction, from the University of California at Berkeley. He received his Master of Architecture degree from U.C. Berkeley, and a Bachelor of Architecture from Montana State University. Dr. Nelson studied architecture at the Technical University in Helsinki, Finland where in addition he studied ceramic design at the Athenaeum Fine Arts Academy.

In 2004, “The Design Way: Intentional Change in an Unpredictable World; Foundations and Fundamentals of Design Competence”, a book co-authored with Dr. Erik Stolterman, received the Outstanding Book of the Year award from the Association for Educational Communications and Technology.

Kjetil NordbyDr. Kjetil Nordby is an interaction- and industrial design researcher working in the meeting of emerging technology and human centred creative practice.Associate professor Oslo School of Architecture and Design. PhD, Master in interaction design.

Maggie OlloveMaggie Ollove is a social scientist designer pulling from her experience in non-profits, strategy design, and community building. With an emphasis on participatory projects, design-led-research, and storytelling she weaves together learnings from different fields to create an inclusive, and rigorous process to tackle complexity. She has an MFA from the Transdisciplinary Design program as Parsons The New School for Design. She currently teaches as Parsons the New School for Design in New York as the Post Graduate Fellow for the School of Design Strategies. She is also the Co-Founder of BodyBrain, a design collective working to guide a process of innovation to locate implementable strategy within complex social challenges.
Adrian PaulsenAdrian Paulsen graduated with a Master in Industrial Design from The Oslo School of Architecture & Design (AHO) in 2010. He is currently employed at Halogen as a system & service designer and engaged as a part-time teacher at AHO. Until 2012 Paulsen worked as a freelance designer while he was engaged in research and teaching in both Service Design & Systems oriented Design courses at AHO.His main focus has been exploring the relation between service design & systems oriented design in strategic design projects. He has, through his teaching and project work developed a strong skill in process facilitation through GIGAmapping and visual process facilitation for interdisciplinary projects.

Carlos PeraltaDr. Carlos is a Product Designer who works as a senior lecturer in design at the University of Brighton, UK, undertaking teaching and research activities. His experience includes work in design higher education, design consultancy and entrepreneurship over 25 years in various countries such as Colombia, Spain, Singapore and the UK. Carlos’ research interest includes design, interdisciplinary collaboration, system thinking and complexity, and design for social issues.

Liliana RodriguezLiliana Rodriguez is a product and interaction designer with a post degree in Arts and Design Education and a master in Interaction design. She is currently a Ph.D candidate at Loughborough University. Her research examines how user involvement and appropriation contribute to the further development of digital services. She has worked as a design educator, researcher and practitioner over 22 years in various countries such as Colombia, Spain, Singapore and the UK. Liliana’s design interest shifted from products towards the development of services and user experiences, and to the creation of interactions based on the observation and understanding of human behaviour.

Gordon RowlandDr. Gordon Rowland is Professor of Communications at Ithaca College, Ithaca, New York, USA. He earned his Ph.D. in Instructional Systems Technology from Indiana University-Bloomington in 1991 and has been on the faculty of Ithaca College since. Contact information:
Alex RyanDr. Alex Ryan is a systemic designer, researching through praxis at the intersection of systems thinking and design. Dr. Alex Ryan is co-founder of the boutique consultancy Design Systemics and has worked as both a management consultant and defence scientist for the past 15 years applying systemic design to regional, national, and global challenges. Dr. Alex Ryan has taught operational and strategic design at the U.S. School of Advanced Military Studies, and helped to institutionalize design within Western militaries, working with clients such as U.S. Strategic Command, U.S. Special Operations Command, Australian Special Operations Command, and the Canadian Forces College. Dr. Alex Ryan has led the application of systemic design within the Government of Alberta to address diverse issues such as environmental monitoring, energy diversification, and early childhood development. His dissertation in applied mathematics advanced a multidisciplinary approach to complex systems design.

Alex J. Ryan
Senior Systems Design Manager
Alberta Energy, Government of Alberta
PhD in Applied Mathematics, University of Adelaide, 2007.

Karianne RyghKarianne Rygh is a Norwegian born Industrial designer who has lived and worked in Scandinavia, Mexico and Australia. Karianne graduated from the Design Academy Eindhoven in 2012, with the Master thesis project ‘Choice Within the Making’, a design manual for furniture-making in prison, where the production of furniture becomes an informal tool for fostering reflective thinking among inmates. With a belief that change begins with triggering new understandings and new behaviors, Karianne takes a systematic and interdisciplinary approach to exploring encounters between people and design.Karianne Rygh is a Research Associate in the PSS 101 programme within CRISP. In the PSS 101 project she aims to empower stakeholders to collaborate in networks in order to provide better Product Service Systems to people with more clear, visualised insights in the value that is created through their network.More information:

Contact: Karianne Rygh

Ana Laura R. SantosDesign for Sustainability,
Faculty of Industrial Design Engineering,
Delft University of Technology,
Building 32, Landbergstraat 15,
2628 CE Delft, The NetherlandsE-mail: a.l.rodriguessantos@tudelft.nlWeb: www.emergentagency.orgAna Laura R. Santos (1983) graduated in “Arquitectura do Design” from the Technical University of Lisbon where she received the award Mestre Daciano da Costa for her study performance. She obtained her Master degree from the Faculty of Industrial Design Engineering at Delft University of Technology with a medical design project. In October 2010, she started her own research proposal as a PhD researcher in the same university with a focus on the adequacy of medical devices to humanitarian aid and emergency relief contexts. Furthermore, ALR Santos is one of the founders of the Rethink Relief initiative, a yearly design collaboration of humanitarian partners, aid beneficiaries, design scholars and professionals.
Gabriel SchaffzinGabriel Schaffzin received his MFA at the Dynamic Media Institute at the Massachusetts College of Art & Design in 2013, having worked in the marketing department of a large corporation and on the creative team of big and small ad agencies. Most recently, he started research, design, and development firm, Skeptic, with his graduate school colleagues. From desktop to mobile to installation work, he never decides on the “what” until considering the “why.” During both academic and professional endeavors, he works to contemplate our collective technological trajectory and the forces acting upon it. He has been preaching the pedagogical importance of the speculative design method as he has spoken at various conferences around the world and as an assistant professor at the DMI. When he’s not reading dystopian fiction, he’s probably yelling at the TV as he watches the latest Philadelphia sports meltdown, traveling with his wife, or running (for fun, not safety).
Birger SevaldsonDr. Birger Sevaldson is professor at the Oslo School of Architecture and Design. He is member of the OCEAN design research association. He is trained as an interior architect and furniture designer and he has been practicing in various fields of design, including architecture and interior design, furniture design, industrial design and art based projects. He has a PhD in creative design computing and has been researching systems thinking in design for the last ten years. He is central in the development of Systems Oriented Design and his research focus is to develop systems oriented design thinking and practice for meeting the increased challenges of globalisation and the need for sustainability. He publishes in various themes including Systems Oriented Design, creativity, and research by design.Birger Sevaldson has founded this website and he has coined the term Systems Oriented Design and leads the development of this research area at the Oslo School of Architecture and Design.
Jonathan VealeJonathan Veale M.Des., M.E.S., MCIP, RPP.  I’m really interested in creating sustainable futures’ using the tools of design, ecology, discourse and systems-thinking. My interest in these topics brought me to spend many years studying and working with an eclectic group: an engineering consulting firm, five universities, a biogas cooperative, two research labs, and now the Government. I’ve primarily worked on the design of natural resources, energy, water and architecture projects spanning Canada and Finland. I value adaptability, intuition, humbleness and empathy. I also love to BBQ, take pictures, garden in the summer, swim in cool lakes, and read about Canada’s history. I have graduate degrees from York University (Urban Planning & Design) and the Ontario College of Art and Design (Systems/Foresight) in Toronto.
Carlo VezzoliFor more nearly 20 years Carlo Vezzoli has been researching and teaching on design for sustainability. At the Design department of the Politecnico di Milano University he is professor of product Design for environmental Sustainability and System Design for Sustainability as well as head of the research group Design and Innovation for Sustainability (DIS) and of the lab Design and Sustainability (de.SOS). Among others he is founder of the Learning Network on Sustainability (LeNS, funded by 2 bioregional projects of the European Commission). The book Design for Environmental Sustainability (London: Springer) has been published in English, Italian, Portuguese, Chinese, Taiwanese and Spanish (expected soon).
Josina VinkJosina Vink is a systems designer, strategist and facilitator employing collaborative, creative, people-centered processes to create disruptive innovation that supports transformation toward community health. She is a Regional Implementation Coordinator at the Centre for Addiction and Mental Health (CAMH) in Toronto working as part of the Systems Change through Service Collaboratives Initiative that collaborates across sectors to improve the experience of children and youth with mental health and addictions needs within communities throughout Ontario. She recently completed her Masters of Design in Strategic Foresight and Innovation at OCADU and is a former Service Designer at the Mayo Clinic Centre for Innovation.

My contact info is:

L.S.G.L. L.S.G.L. Wauben Postdoc Researcher at Delft University of Technology, Department of BioMechanical Engineering, Faculty of 3mE & Delft University of Technology, Department of Design Engineering, Design for Sustainability, Faculty of Industrial Design EngineeringAreas of expertise: human factors, safety by design, health and safety, systems approach, operating room, applied research, non-technical skills, medical device design.

Adress: Mekelweg 2, 2628 CD Delft, the Netherlands

Benedicte WildthagenAs a Business Adviser at the Norwegian Design Council Benedicte is responsible for initiating, developing and managing cross disciplinary design projects (design thinking, service design, systems oriented design and brand building) to demonstrate how design can drive value creation and innovation in private businesses and public organizations. Benedicte has been part of a long term collaboration within the area of Systems Oriented Design at the Oslo School of Design and Architecture.Benedicte has a B.A in Graphic Design, University of Illinois, and 18 years of working experience as a designer from Norway and New York.

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